Shipping policy

Shipping Policy

Effective Date: August 3, 2026

Thank you for choosing Sizo. We are committed to delivering your order quickly, safely, and efficiently.

Order Processing

  • Orders are processed within 24–48 business hours after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Time

We currently ship across India.

  • Metro Cities: 2–5 Business Days

  • Tier 2 & Tier 3 Cities: 3–7 Business Days

  • Remote Locations: 5–10 Business Days

Delivery times are estimates and may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders.

  • Cash on Delivery (COD) charges, if applicable, will be displayed at checkout.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email and/or SMS containing your tracking number. You can use this information to monitor your shipment in real time.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to weather conditions, public holidays, courier disruptions, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure your shipping address and contact details are accurate before placing your order. Sizo is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact our customer support team within 48 hours of delivery. Include your order number along with clear photos of the package and product so we can resolve the issue as quickly as possible.

Lost Packages

If your tracking information shows your package has been lost in transit, please contact us. We will work directly with the shipping carrier to investigate and help provide a suitable resolution.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team.

Email:Letsizoshop@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)